Delete your data

You can request deletion of your Torch Marketing account or data received from a connected platform.

Delete in the app

1. Open your profile settings and select Delete account.
2. If you own an organization with other active members, transfer ownership or delete that organization first.
3. Review the deletion details and confirm. This permanently removes the account data described in our Privacy Policy.

Request deletion by email

Email max@tryselltorch.com with the subject “Torch Marketing data deletion”. Include your sign-in email and the platform or organization involved. If you cannot sign in, use this method. Do not send passwords, access tokens, payment cards, or identity documents. We will confirm the request and may ask for enough information to verify your authority before deleting data.

Remove a platform connection

In organization settings, open Connections and disconnect the relevant account. You can also remove Torch Marketing from that platform's authorized apps or business integrations settings. To delete records already synchronized into Torch Marketing, delete the relevant organization or send a deletion request identifying the platform.

Ads and posts remain on the platform. Pause or end advertising directly on the platform before disconnecting if you want spending to stop. Deleting Torch Marketing data does not close your advertising account.

Requests are handled by Lightbase Technologies LLC, 30 N Gould St, Ste R, Sheridan, WY 82801, United States. Read our Privacy Policy.